In order to ensure accurate and timely provision of high-quality groove pipe fittings and excellent after-sales service to users, our company makes the following commitments to users:

1、 Ensure excellent product quality

  • 1. Ensure that the quality management system effectively implements operational norms and implements various work requirements and behaviors within the enterprise, so that product quality meets various technical standards and user requirements.

    1
  • 2. During the entire manufacturing process of the product, strict quality control is implemented, and inspections are carried out in accordance with the contract, technical documents, and relevant standards and specifications. Unqualified products are not allowed to leave the company and are subject to supervision and inspection by users or commissioned third parties.

    2
  • 3. Fully responsible for the quality of the products provided.

    3

2、 Ensure production progress and timely supply

  • 1. Strictly deliver according to the time specified in the purchase contract, conscientiously fulfill all requirements and terms within the contract specifications, and shall not postpone the delivery date except for force majeure reasons.

    1
  • 2. In the production process, if the demand side needs to postpone or make changes due to design and on-site construction reasons, our company will cooperate carefully and timely to make adjustments.

    2
  • 3. After the product production is completed, carefully inspect it, package, shock and moisture according to the different conditions of the product, and carry out on-site acceptance and handover work. Responsible for delivering to the delivery site as requested by the user and promptly notifying the purchaser.

    3

3、 Ensure the provision of high-quality after-sales service

  • 1. Any quality issues caused by our company during the manufacturing and production process can be resolved by our company within the warranty period.

    1
  • 2. During the warranty period, we will actively assist in resolving quality issues reported by users, regardless of whether they are caused by our company. We guarantee to provide handling suggestions within 24 hours, and if on-site handling is required, we will promptly dispatch service personnel to solve the problem. Customer satisfaction is the first standard, ensuring the interests of users and improving the reputation of the enterprise.

    2
  • 3. Establish production testing and technical records for products to ensure traceability of each batch and piece of product for future reference. Regularly visit users, pay special attention to their feedback and evaluation, and continuously improve and perfect service measures.

    3